Privacy Policy

1. Introduction

PolarGrid Technologies ("PolarGrid", "we", "us" or "our") operates the website polargridtech.in. This Privacy Policy explains how information may be collected, used, stored and protected when you visit this website, submit a contact form, or communicate with us directly for business purposes.

This policy applies to information collected through this website, its contact forms, and direct business communications with PolarGrid. It may not cover third-party websites or independently operated platforms that are linked from this website.

2. Information We May Collect

Information you voluntarily submit, for example through our contact form or during business discussions, may include:

• First name and last name
• Company name
• Designation
• Business email address
• Phone number
• Country
• Industry
• Solution interested in
• Message or enquiry details
• Resume or profile details, where shared as part of a message or direct communication for careers or collaboration purposes
• Other information you voluntarily share during business discussions

Technical information that may be collected automatically can include:

• IP address
• Browser type
• Device information
• Referring pages
• Basic usage or diagnostic information
• Cookies or similar technologies, if introduced

This website may not use all of the technologies listed above at all times. Where any such technology is introduced, this policy will be updated accordingly.

3. How We Use Information

Information may be used for purposes such as:

• Responding to enquiries
• Understanding technical or commercial requirements
• Preparing proposals or demonstrations
• Coordinating proof-of-concept work, projects or integrations
• Managing customer, partner, supplier, candidate or consultant communication
• Improving website content and user experience
• Maintaining website security
• Meeting legal or regulatory obligations, where applicable
• Sending relevant business communication, where permitted

We do not use submitted information for automated decision-making.

4. Legal & Business Basis

Depending on the circumstances, processing of information may be based on:

• Your consent
• Steps requested by you before entering into a business relationship
• Performance of contractual or project obligations
• Our legitimate business interests
• Legal obligations, where applicable

This section is intended to describe our general approach in practical, jurisdiction-neutral terms and should not be read as a claim of compliance with any specific regulatory framework.

5. Cookies & Website Analytics

• Essential cookies may be used for core site functionality.
• Analytics or performance tools may be introduced to help us understand website usage.
• Third-party embedded services, such as fonts or maps, may receive technical information as part of their normal operation.
• You may control cookies through your browser settings.
• Disabling certain cookies may affect how parts of the website function.

This website currently uses Google Fonts and an embedded Google Maps view on the Contact page. Additional services will only be described here once confirmed as part of the website.

6. Sharing of Information

Information may be shared only as reasonably required with:

• Internal authorised personnel
• Technical or software partners
• Hosting, email or cloud service providers
• Hardware or integration partners, where relevant to a specific enquiry
• Professional advisers
• Government or legal authorities, where required
• A successor entity, in the event of a business restructuring or transfer

PolarGrid does not sell personal information as a standalone commercial product. Partners and service providers should only receive information relevant to the specific requirement, and confidentiality and security expectations apply where appropriate.

7. International Processing & Service Providers

Hosting, email, analytics, cloud platforms or other technology providers we use may process information in India or in other jurisdictions where those providers operate. We do not name specific providers here unless their use is already confirmed as part of this website. Reasonable measures are considered when engaging any such service provider.

8. Data Retention

We do not apply a single fixed retention period to all information. Instead, information may be retained:

• For as long as required to respond to an enquiry
• During an active customer, supplier, candidate, partner or project relationship
• For legitimate record-keeping purposes
• To meet contractual, tax, accounting, legal or dispute-management needs, where applicable

Information may be deleted, anonymised or archived once it is no longer reasonably required for these purposes.

9. Data Security

We aim to apply reasonable safeguards, which may include restricted access, secure hosting practices, authentication controls, backup and recovery practices where applicable, and monitoring intended to reduce the risk of unauthorised access.

No method of internet transmission or electronic storage can be guaranteed to be completely secure, and we cannot promise absolute security of information submitted to us.

10. User Choices & Rights

You may contact us to:

• Request access to information we hold about you
• Request correction of that information
• Request deletion, where legally and operationally possible
• Withdraw consent, where processing relies on consent
• Object to certain communications
• Request clarification about how your information is used

Some requests may be limited by contractual, technical, legal or record-keeping obligations that apply to a specific relationship or project.

11. Marketing & Business Communications

PolarGrid may send service-related or relevant business communications in connection with an enquiry or relationship. You may request to stop non-essential promotional communication at any time. Transactional or project-critical communication may continue during an active relationship, as needed to deliver the service or project in question.

12. Third-Party Links & Embedded Services

This website may contain links to external websites. PolarGrid does not control the privacy practices of those third parties, and we encourage you to review their policies separately. Embedded maps, fonts, videos or other services may collect technical data under their own terms.

13. Children's Privacy

This website and PolarGrid's business services are intended for organisations and working professionals, and are not directed primarily at children. We do not knowingly seek personal information from children. If a parent or guardian believes information was submitted inappropriately by a child, please contact us so it can be reviewed.

14. Careers & Candidate Information

Candidate information may be reviewed for current or future opportunities. Submission does not guarantee an interview or engagement. Profiles may be shared internally with relevant decision-makers, and information may be retained for a reasonable period where permitted. Candidates may request deletion of their information, subject to any legal or record-keeping needs.

15. Changes to This Policy

This policy may be updated as our website, services, technology or applicable requirements evolve. The date shown at the top of this page will be updated accordingly. Material changes may be communicated through the website or other reasonable means.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

PolarGrid Technologies
Pune, Maharashtra, India
Email: sales@polargridtech.com
Or visit our Contact page.

For privacy-related enquiries, please include "Privacy Request" in the email subject line.